FAQ

Data becomes available for download in your personal cabinet immediately after successful payment. Usually no more than 5–10 minutes.

If the order is not displayed, check the payment status (see the question about replenishment).

You get a text file with the format: login:password:email:email_password:2FA_key:backup_codes (order may vary, this is just an example).

If cookies are included, they are Base64-encoded – see instructions below.

The order file is a regular text document that can be opened with any text editor (Notepad, Notepad++, etc.).

After purchase, the seller retains access until you change the password.

For full security, we strongly recommend changing the password and linking your own data immediately after receiving the account. This ensures that only you have access.

Detailed recommendations on working with accounts, proxies, devices, and anti-detect browsers are available here: https://accsmarket.com/en/recommendations

Orders are available for download within 30 days of purchase.

If the period has not expired and the button is inactive – try clearing your browser cache or switching browsers.

If the button is inactive, refresh the page (Ctrl+F5), wait 30 seconds and click download once.

If the file downloads empty – the order is older than 30 days and data has been deleted. Download your orders immediately after purchase.

In rare cases, contact support – operators can resend the file.

Reviews are available at: https://www.reviews.io/company-reviews/store/accsmarket.com

Detailed information is available in the partner FAQ.

For additional partnership questions, please email: partner@accsmarket.com (response time – up to 48 hours).

Accounts must be unique, not resold before, with accurate description (country, age, email availability, etc.).

Selling hacked accounts is prohibited.

Violations may result in sanctions up to blocking.

Softreg – fresh account, just registered, may require verification.

Aged – account with history (registered long ago), considered more reliable.

With Followers – has followers (quantity stated in description).

Boosted – account that had boosts – may be less stable.

More details in each product description.

The fresher the account, the more it is sensible to actions in the first days of use, and more likely to ask for phone verification at login or after a few actions. The more aged, the more it can endure. However, while aged accounts can easily accept login from other locations and resist at more daily actions, it is safer to warm up any account regardless of age, like proceeding with only a few actions daily, for a few days. If fresh accounts are warmed up properly, in time they can be as much as effective as aged accounts.

If the registration date is not specified separately in the accounts description, then the accounts are registered recently.

Yes, we have such accounts. Similarly, if the registration date is not specified separately in the account description, then the accounts are registered recently.

We sell only the assortment available on the site accsmarket.com. You can choose a suitable account by reading its description. Individual selection is not provided.

We sell accounts "as is", but we do not guarantee their stability under mass actions. Such scenarios increase the risk of ban.

We recommend using accounts carefully, with quality proxies and respecting social network limits.

This error occurs due to mismatch between browser fingerprint (User-Agent, screen resolution, timezone) and the proxy used. 

Solution: change the fingerprint (create a new profile in anti-detect browser) and ensure the proxy matches the account's country. Also try using a different proxy provider. 

If the error appears immediately after purchase and you did everything correctly – request a replacement within 48 hours.

1. Real SIM cards – most reliable. Buy locally or on eBay ($0.2–1 each). Downside: expensive and time-consuming.
   
   
2. Free SMS apps (Textnow, Textplus) – free, but numbers are often rejected by social networks or already spammed.
   
   
3. Online SMS services (SMS-Activate, 5Sim, GetCode, etc.) – convenient, API available. Downside: numbers may be reused or flagged as spam, leading to bans.
   
   After verification, test the account for 1–2 days.
   
   Important: no method guarantees 100% success. Test on 1–2 accounts before bulk purchasing.

An SMS request means the login is considered suspicious. The issue is usually the proxy (wrong country) or device/browser (already used for other accounts).

Check your login conditions.

Important: if the description says "SMS verified" – the number was used for registration but is not included in the package. This is not a warranty case. 

Replacement only if the account was banned before purchase.

Such verification usually means the account was already in a "risk zone" or banned earlier. Passing it with someone else's data is nearly impossible.

If the request appeared immediately after purchase and you used a quality proxy and clean profile – request a replacement within 48 hours.

For advertising purposes, we have a separate category – Facebook accounts for advertising. They are optimized for running targeted ads and managing Business Manager.

However, we do not guarantee 100% that an account will pass all Facebook checks – it depends on many factors: proxy quality, browser settings, usage patterns, and the platform's current algorithms.

We recommend testing on a small number of accounts before scaling.

We do not send spam. AccsMarket is an online platform that connects sellers and buyers and provides the necessary infrastructure for listing ads and conducting transactions.

Order execution starts within 0–4 hours after payment, may take longer during peak hours. 

Check: your account must be public, and you haven't changed your profile URL after ordering – if you change the link, warranty doesn't apply.

Also note that 20% to 50% of followers may drop after the boost – this is normal.

If conditions are met and the order isn't fulfilled – contact support, we'll refund or offer compensation.

The issue is usually not the data itself, but the login conditions. 

Causes: proxy not matching the account's country; VPN, IPv6, residential (including ISP) or public proxies; device/browser already used for other accounts. 

Solution: use a private IPv4 proxy of the account's country and a clean profile in an anti-detect browser (Dolphin, AdsPower, etc.).

If you followed these rules – contact support, we'll check. If rules were violated – replacement is not provided. 

Important: for "MIX IP" accounts, login is only possible via cookies.

The 2FA key (16–32 characters) is in the order data. Paste it into a code generator (e.g., 2fa.live) in the same browser where you are logging in. The site will generate a 6-digit code valid for 30 seconds.

Make sure the browser IP matches the login IP. Enter the code within 15–30 seconds.

Remove spaces and hyphens from the key. 

If the key is missing or the code doesn't work – request a replacement within 48 hours of purchase.

Cookies in the order are encoded (Base64). 

Decode them on base64decode.org, then import the resulting JSON into your browser via an extension (EditThisCookie) or the built-in function of an anti-detect browser.

After import, open the social network site – you will be automatically logged in. Login and password are not entered.

If you already tried to log in with login/password before using cookies, they may become invalid.

Yes, a referral link is available in your personal cabinet after registration. 

You can invite friends and receive bonuses for their purchases.

If your IP is blocked due to suspicious activity (e.g., frequent requests), change your IP address (restart your router or use a VPN) and try again.

Make sure your device is virus-free. 

If the block persists – contact support.

We provide a warranty on account functionality for exactly 48 hours from the moment you receive the order.

Within this period you can replace the account if it does not match the description, was banned before purchase, or does not work due to the seller's fault.

After 48 hours, claims are not accepted.

          Warranty covers:

• account banned before purchase (ban date earlier than order date);
• incorrect data (password, login) provided you did not violate login rules;
• missing declared characteristics (country, age, friends/followers);
• seller changed password or regained access after sale.
  
  Detailed warranty conditions are described in the service rules.

Unfortunately, after the warranty period expires, we cannot provide a replacement or refund.

We recommend always checking accounts within the first 48 hours and immediately changing the password and linking your own data. 

Warranty conditions are described in the service rules.

Create a ticket in the support section, attach screenshots of the issue (e.g., ban message with date). 

Operators will contact the seller and make a decision. 

If replacement is not possible, funds will be returned to your balance. 

Withdrawal to external wallet – subject to conditions (see refund question).

For cooperation inquiries (advertising, joint projects, partnership proposals) please email: cooperation@accsmarket.com

       There are two ways: 

1. Go to https://accsmarket.com/en/tickets/new, fill out the form and describe the problem.
2. In your personal cabinet, in the "My Orders" section, each order has a ticket creation function – this is convenient if the issue is related to a specific order. 
   
   When contacting, include your order number and describe the problem in detail.

You can register through the standard form on the site. 

If you made a purchase without registering, we automatically created an account for you – the password was sent to the email you provided.

Check your Spam folder. If you didn't receive the password, use the password recovery on the login page.

Contact support via ticket on the site, stating the reason for deletion. 

Account deletion is performed upon request.

Use the page https://accsmarket.com/en/my.

Clear browser cache and cookies, disable VPN and ad blockers, enable JavaScript.

If it doesn't help – contact support via ticket on the site.

Latest news, announcements, discounts and promotions are published on the official news site: https://accsmarket.news/. 

Coupons for discounts are also periodically published there.